Frequently Asked Questions
Answers for distributors, dental labs, clinics and OEM buyers evaluating BurDental rotary instruments.
Answers for distributors, dental labs, clinics and OEM buyers evaluating BurDental rotary instruments.
Talk to a product specialist — usually online during CN business hours.
Chat on WhatsAppAdd products to the quote list or send product models, quantities, and destination details through the contact form. The sales team will reply with pricing and availability.
Sample requests are reviewed by product type, destination, and expected order volume. Share your target categories and test requirements so the team can suggest a practical sample set.
MOQ depends on product family, packaging, and whether the order is standard stock or OEM/private label. Contact BurDental with the target models and package requirements for a specific quote.
Stock items can usually be prepared faster than custom or OEM orders. Final lead time is confirmed after quantity, packaging, and documentation requirements are reviewed.
Yes. BurDental can discuss private-label packaging, product selection, sample approval, and production timelines for qualified distributor and OEM projects.
Include your country or territory, customer channels, target product categories, annual volume estimate, and any regulatory documentation needs.
Product catalogs are available on the Catalogs page. IFU, speed, sterilization, and quality-document requests should be handled through the relevant resource page or contact form.
No. They are support references. Always follow the product-specific IFU, local regulations, and the handpiece or material manufacturer instructions.
BurDental commonly coordinates express shipment through carriers such as DHL, FedEx, UPS, TNT, or Aramex depending on destination and order details.
Contact BurDental before returning products. The team will review the order, issue details, photos or documentation, and then confirm the next step.